ORA Wear

Operated by JLU Import and Supply OPC doing business under the name and style of House of ORA, ORA Wear, and ORA Cosmetics
Effective Date: May 8, 2026
Welcome to ORA Wear. By accessing, browsing, purchasing from, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using the website.

1. COMPANY INFORMATION
This website is owned and operated by:
JLU Import and Supply OPC
Doing business under the name and style of:
• House of ORA
• ORA Wear
• ORA Cosmetics
SEC Registration No.: 2025110227428-02
TIN No.: 010-946-911-000
Main Office: Pangi-an, Valencia, Bohol, Philippines
Email Address: support@orawearph.com

2. ACCEPTANCE OF TERMS
By accessing this website, creating an account, placing an order, or using any of our services, you agree to comply with these Terms and all applicable laws, regulations, and policies of the Republic of the Philippines. ORA Wear reserves the right to amend, modify, or update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

3. ELIGIBILITY
By using this website, you represent that:
• You are at least eighteen (18) years old; or
• You are accessing the website under the supervision and consent of a parent or legal
guardian.
ORA Wear reserves the right to refuse service, suspend accounts, or cancel transactions if
fraudulent, abusive, or unlawful activities are suspected.

4. PRODUCTS AND SERVICES
ORA Wear offers apparel, fashion-related products, accessories, and other merchandise through
this website.

We strive to ensure that:
• Product descriptions are accurate;
• Colors and images are displayed as clearly as possible; and
• Prices and availability are updated regularly.
However, ORA Wear does not guarantee that:
• Product colors displayed on your device will exactly match the actual product;
• All descriptions are error-free; or
• Products will always remain available.

ORA Wear reserves the right to:
• Modify product pricing without prior notice;
• Limit quantities purchased;
• Discontinue products at any time; and
• Refuse or cancel orders at its sole discretion.

5. ORDERS AND PAYMENT
All orders placed through the website are subject to verification and acceptance.

ORA Wear reserves the right to:
• Reject suspicious or fraudulent orders;
• Cancel orders involving pricing errors;
• Request additional verification before processing; and
• Refuse transactions that violate applicable laws or company policies.

Accepted payment methods may include:
• Credit/Debit Cards
• E-wallets
• Online Banking
• Cash on Delivery (if available)

The customer agrees that all information provided during checkout is accurate and complete.

Failure to provide accurate information may result in delays, cancellation, or non-delivery of
orders.

6. SHIPPING AND DELIVERY
ORA Wear aims to process and ship orders within the estimated timeframe provided on the
website.

However, delays may occur due to:
• High order volume;
• Courier issues;
• Weather disturbances;
• Force majeure events; or
• Circumstances beyond our reasonable control.

Customers are responsible for ensuring that shipping details are accurate and complete.

ORA Wear shall not be liable for:
• Delays caused by courier partners;
• Incorrect addresses provided by customers;
• Failed delivery attempts due to unavailable recipients; or
• Losses resulting from customer negligence.
Risk of loss and ownership of products transfer to the customer upon successful turnover to the
courier.

7. RETURNS, EXCHANGES, AND REFUNDS
Due to hygiene, operational, and inventory management reasons, all sales are generally
considered final unless:
• The customer received the wrong item;
• The item received is defective; or
• The item received is materially damaged upon delivery.
To qualify for return or exchange:
• Requests must be submitted within seven (7) days from receipt;
• The product must remain unused, unwashed, and in original condition;
• Original tags and packaging must be intact; and
• Proof of purchase must be presented.

ORA Wear reserves the right to inspect returned items before approving refunds or replacements.
Refund processing times may vary depending on payment provider and banking institutions.

8. USER ACCOUNTS
Users may be required to create an account to access certain features.

Users are responsible for:
• Maintaining confidentiality of login credentials;
• Restricting unauthorized access to their accounts; and
• All activities conducted under their accounts.

ORA Wear reserves the right to suspend or terminate accounts involved in:
• Fraudulent activities;
• Abuse of promotions;
• Chargebacks;
• False claims;
• Unauthorized reselling; or
• Violations of these Terms.

9. INTELLECTUAL PROPERTY RIGHTS
All content appearing on this website, including but not limited to:
• Logos;
• Brand names;
• Product names;
• Graphics;
• Designs;
• Product photos;
• Text;
• Videos;
• Website layout; and
• Marketing materials

are the exclusive property of JLU Import and Supply OPC and/or ORA Wear and are protected
under applicable intellectual property laws of the Republic of the Philippines.

Unauthorized reproduction, copying, modification, distribution, resale, or commercial use of any
content is strictly prohibited without prior written consent.
“ORA,” “ORA Wear,” “House of ORA,” and related branding elements are proprietary marks
used in commerce and may be subject to trademark protection.

10. PROHIBITED ACTIVITIES
Users agree not to:
• Use the website for unlawful purposes;
• Attempt unauthorized access to systems or databases;
• Upload malicious software or harmful code;
• Use automated systems to scrape data;
• Interfere with website functionality;
• Commit fraudulent transactions; or
• Violate any Philippine laws or regulations.
ORA Wear reserves the right to pursue legal remedies against violators.

11. PRIVACY
ORA Wear values customer privacy and processes personal information in accordance with
applicable laws, including the National Privacy Commission regulations and the Data Privacy
Act of 2012.
By using the website, users consent to the collection and processing of personal information
necessary for:
• Order fulfillment;
• Customer support;
• Website functionality;
• Marketing communications; and
• Legal compliance.
For more information, users should refer to the website’s Privacy Policy.

12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, ORA Wear, JLU Import and Supply OPC, its
directors, officers, employees, affiliates, and representatives shall not be liable for:
• Indirect damages;
• Consequential damages;
• Loss of profits;
• Loss of data;
• Business interruption; or
• Damages arising from website use, delays, inaccuracies, or inability to access services.
All products and services are provided on an “as is” and “as available” basis unless otherwise
required by law.

13. INDEMNIFICATION
Users agree to indemnify and hold harmless ORA Wear and JLU Import and Supply OPC from
claims, liabilities, damages, losses, or expenses arising from:
• Violation of these Terms;
• Misuse of the website;
• Fraudulent conduct; or
• Violation of laws or third-party rights.

14. FORCE MAJEURE
ORA Wear shall not be liable for delays or failures resulting from events beyond reasonable
control, including but not limited to:
• Natural disasters;
• Power interruptions;
• Government actions;
• Labor disputes;
• Pandemic-related disruptions;
• Internet failures; or
• Courier interruptions.

15. GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of the Republic of
the Philippines.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of
the proper courts of Bohol, Philippines.

16. CONTACT INFORMATION
For concerns, inquiries, or legal matters, you may contact:
ORA Wear / JLU Import and Supply OPC
Email: support@orawearph.com

17. ENTIRE AGREEMENT
These Terms constitute the entire agreement between the user and ORA Wear regarding website
use and supersede prior agreements, communications, or understandings related thereto.