Privacy Policy
ORA Wear
Operated by JLU Import and Supply OPC doing business under the name and style of House of ORA, ORA Wear, and ORA Cosmetics
Effective Date: May 8, 2026
At ORA Wear, your privacy, security, and trust are among our highest priorities. JLU Import and Supply OPC doing business under the name and style of House of ORA, ORA Wear, and ORA Cosmetics (“ORA Wear,” “Company,” “we,” “our,” or “us”) is committed to protecting all personal information entrusted to us with the highest degree of care, confidentiality, and responsibility.
We recognize the importance of safeguarding personal data in today’s digital environment. As part of our commitment to responsible data handling, ORA Wear implements organizational, physical, and technical security measures designed to protect customer information against unauthorized access, misuse, disclosure, alteration, destruction, or loss. By accessing or using this website, you acknowledge and agree to the terms of this Privacy Policy.
1. COMPANY INFORMATION
This website is owned and operated by:
JLU Import and Supply OPC Doing business under the name and style of:
- House of ORA
- ORA Wear
- ORA Cosmetics
SEC Registration No.: 2025110227428-02
TIN No.: 010-946-911-000
Main Office:
Pangi-an, Valencia, Bohol, Philippines
Email Address: president@jluimportsph.com
2. DATA PROTECTION
OFFICER (DPO) In compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 and regulations issued by the National Privacy Commission, the designated Data Protection Officer (DPO) of the Company is:
Gerald B. Gamo President / Data Protection Officer JLU Import and Supply OPC
Email Address: dpo@orawearph.com
The Company’s DPO oversees the implementation of privacy and security measures, handles privacy-related concerns, and ensures that personal information is processed lawfully, fairly, securely, and responsibly.
3. OUR COMMITMENT TO DATA SECURITY
ORA Wear is committed to maintaining a safe, secure, and reliable online environment for all users and customers.
To protect personal information, ORA Wear implements reasonable and appropriate safeguards, including but not limited to:
- Secure system monitoring;
- Restricted access to sensitive information;
- Password-protected systems and accounts;
- Internal confidentiality measures;
- Controlled access to customer information;
- Routine monitoring of website activity;
- Security measures against unauthorized access and malicious activities; and
- Continuous efforts to strengthen website and data protection practices.
Only authorized personnel with legitimate business purposes are permitted to access personal information.
ORA Wear likewise requires third-party service providers, partners, and contractors to maintain confidentiality and implement appropriate security measures when handling customer information.
4. COMPLIANCE WITH PHILIPPINE DATA PRIVACY LAWS
ORA Wear processes personal information in accordance with:
- •Republic Act No. 10173 (Data Privacy Act of 2012);
- Its Implementing Rules and Regulations;
- Circulars and issuances of the National Privacy Commission; and
- Other applicable laws and regulations of the Republic of the Philippines.
5. INFORMATION WE COLLECT
To provide safe and efficient services, ORA Wear may collect the following information:
A. Personal Information Including:
• Full Name
• Contact Number
• Email Address
• Delivery Address
• Billing Address
• Payment Details
• Account Credentials
B. Transaction Information Including:
• Orders and purchase history;
• Delivery details;
• Payment confirmations; and
• Customer preferences.
C. Technical Information Including:
• IP Address;
• Browser Type;
• Device Information;
• Website Activity; and
• Cookies and analytics data.
D. Communications Including information submitted through:
• Customer service inquiries;
• Emails;
• Contact forms; and
• Social media interactions.
6. HOW WE USE YOUR INFORMATION
ORA Wear uses personal information only for lawful and legitimate business purposes,
including:
• Processing orders and payments;
• Delivering products securely and accurately;
• Providing customer support;
• Improving website functionality and customer experience;
• Sending order confirmations and updates;
• Detecting suspicious or fraudulent activities;
• Maintaining website security and integrity;
• Complying with legal and regulatory obligations; and
• Communicating promotions, updates, and announcements where permitted by law.
We do not use personal information for unlawful, unauthorized, or misleading purposes.
7. SHARING OF INFORMATION
ORA Wear values customer confidentiality and does not sell, rent, or improperly disclose
personal information to third parties.
Personal information may only be shared when reasonably necessary with:
• Courier and logistics partners;
• Payment gateways and processors;
• Hosting and IT service providers;
• Professional advisers;
• Government authorities when legally required; and
• Other legitimate service providers necessary for business operations.
All reasonable efforts are made to ensure that third-party providers observe strict confidentiality
and security standards.
8. DATA RETENTION
Personal information is retained only for as long as reasonably necessary to:
• Fulfill legitimate business purposes;
• Complete transactions;
• Comply with tax, legal, and regulatory obligations;
• Resolve disputes; and
• Enforce company agreements and policies.
After the applicable retention period, information is securely deleted, anonymized, or disposed of
using appropriate measures.
9. COOKIES AND WEBSITE
TECHNOLOGIES
ORA Wear may use cookies and similar technologies to:
• Improve website performance;
• Enhance user experience;
• Remember user preferences;
• Analyze website traffic and activity; and
• Maintain website security.
Users may modify browser settings to disable cookies, although certain website functions may
become limited.
10. USER RIGHTS
Subject to applicable laws, users may exercise the following rights regarding their personal
information:
• Right to be informed;
• Right to access;
• Right to object;
• Right to correct inaccurate information;
• Right to erasure or blocking;
• Right to data portability;
• Right to withdraw consent; and
• Right to file complaints with the National Privacy Commission.
Requests may be submitted through the contact information below.
11. THIRD-PARTY LINKS
This website may contain links to third-party websites or platforms.
ORA Wear is not responsible for the privacy practices, security measures, or content of thirdparty websites. Users are encouraged to review the policies of external websites before
submitting personal information.
.
12. CHILDREN’S PRIVACY
ORA Wear does not knowingly collect personal information from minors without proper
parental or guardian consent.
If information relating to a minor is discovered to have been submitted without authorization,
appropriate measures shall be taken to remove such information.
13. LIMITATION OF LIABILITY
While ORA Wear continuously implements security measures and safeguards, no internet
transmission or electronic storage system can be guaranteed to be completely secure.
Nevertheless, ORA Wear remains committed to taking all reasonable and appropriate steps to
protect customer information and maintain a safe online environment.
14. CHANGES TO THIS PRIVACY POLICY
ORA Wear reserves the right to amend or update this Privacy Policy at any time to reflect
operational, legal, or regulatory changes.
Updated versions become effective immediately upon posting on the website.
15. CONTACT INFORMATION
For privacy concerns, requests, complaints, or inquiries regarding personal information
processing, you may contact:
Data Protection Officer (DPO)
Gerald B. Gamo
President, JLU Import and Supply OPC
Email: support@orawear.com , complaints@orawearph.com , dpo@orawearph.com
16. CUSTOMER TRUST AND
CONFIDENTIALITY
ORA Wear values the confidence placed in us by our customers, clients, visitors, and partners.
We are committed to:
• Handling personal information responsibly;
• Maintaining confidentiality and integrity of customer data;
• Continuously improving our security practices; and
• Providing a safe and trustworthy online shopping experience.
Protecting your information is not merely a compliance obligation — it is part of our
commitment to professionalism, customer care, and responsible business operations.
17. CONSENT
By accessing, browsing, registering, purchasing, or otherwise using this website, you expressly consent to the collection, use, storage, and processing of your personal information in accordance with this Privacy Policy and applicable laws of the Republic of the Philippines.
